Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is qualified to very quickly deal with all Linux shared packages customers’ questions and assistance inquiries. Via our ticketing system, it will be possible to submit your question and a support crew representative will most likely go back to you within maximum an hour. In reality, practice has demonstrated that the standard response time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any query you may have regarding our products and services. We’ve got employees working constantly to deliver assistance when needed. You may use the ticketing system or drop an email at any moment, or pick up the phone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while operating within the Control Panel, it is possible to always click on the Help control key and track down your question in the listing of articles or blog posts that will came up. We have also turned almost all content articles into instructional videos. The list of movies will come up if you pick the Videos press button available in each section.